Privacy Statement

Privacy

At FlowForma we are dedicated to safeguarding and preserving your privacy when using our website/services/applications/platforms or communicating electronically with us. FlowForma follow generally accepted standards to guard the personal data you provide to us. This privacy policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on the FlowForma website/services/applications/platforms. We update this policy from time to time so please do return and review this policy regularly.

Legal

Information we collect

In operating our website/services/applications/platforms, we may collect and process the following data about you:

1. Details of your visits to our website/services/applications/platforms and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.

2. Information that you provide by completing forms or chats on our website/services/applications/platforms, such as when you register for content, webinars or information.

3. Information provided to us when you communicate with us for any reason.

Use of your information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. By providing contact information, you agree to be contacted by these means. In addition, we may use the information for the following purposes:

1. To provide you with the information requested from us or related information regarding relevant add-ons, events, collateral or services etc. content which we feel may be of interest to you, given you interest in FlowForma.

2. To meet our contractual commitments to you.

3. To notify you about any changes to our website/services/applications/platforms, such as improvements or service/product changes, that may affect our service.

It is very important to us that we provide you with the highest level of service. In order to help us to do this, from time to time FlowForma may send you details of our products, events or content which we think may be of interest to you, by email or post. If at any time you do not wish to receive these communications, please email us at info@flowforma.com, stating your name and we will immediately opt you out of our communications, alternatively, you can click on the unsubscribe link on our Marketing communications. 

FlowForma will not share, sell or rent your personal information to third parties. However, we may disclose your personal information to third party suppliers who provide services on our behalf. FlowForma may disclose aggregate statistical information about our website visitors in order to describe our services to prospective partners, advertisers and other reputable third parties, and for other lawful purposes, but these statistics will not include personally identifying information.

Disclosing your information

We may also disclose your personal information to third parties:

1. Where we sell any or all of our business and/or our assets to a third party.

2. Where we are legally required to disclose your information.

3. To assist fraud protection and minimize credit risk.

Requests for accessing/modifying/deleting your data

Should you wish to see any data that we hold belonging to you, do not hesitate to contact us by email at info@flowforma.com and we will be happy to assist.

Third party links

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Social media

Our website uses social media features such as the Add This feature, to enable you to quickly share content on social sites, if you wish. Your interaction with this feature if governed by the privacy policy of that feature.

Data Storage

Data that you provide to us via our website is processed and secured in the EU before being transmitted and stored on servers in the US.

Data provided while using services/applications/platforms is stored in the customer’s SharePoint Online service or Azure tenancy. The physical location of the data is governed under the customer’s service agreement with Microsoft. Data held at rest on the customer’s infrastructure is secured via the controls put in place by the customer according to the customer’s security policy.

Licensing and system configuration data pertaining to the services/applications/platforms supplied by FlowForma are stored on FlowForma’s cloud infrastructure located in the EU.

Data in transit between services/applications/platform components is encrypted using SSL.

Cookies

Use of cookies

FlowForma's website/services/applications/platforms, like many others, use performance cookies to store and retrieve information on your browser. Performance cookies allow us to recognize and count the number of visitors to our site and to see how visitors navigate the site. We use this information to understand how our visitors use the FlowForma website/services/applications/platforms, so that we can improve how we present our content. By using these you are agreeing to the use of cookies as described. 

Contact us

We welcome any queries, comments or requests you may have regarding this Privacy Statement Policy. Please do not hesitate to contact us at info@flowforma.com or in writing to: 
FlowForma
Block E,
East Point Business Park,
Dublin 3,
Ireland