The European Defence Agency Battles Process Challenges

Source: FlowForma

FlowForma^®, the leading provider of Process Automation tools for Microsoft Office 365^®, today announced that the European Defence Agency is to deploy its award winning FlowForma Process Automation tool.

The European Defence Agency (EDA) was created in 2004 to support its Member States and the Council of the European Union in their efforts to improve European defence capabilities.

Having recently adopted a cloud first approach by migrating to Microsoft Office 365^® and Azure^®, EDA was searching for a process automation tool to replace a previously challenging on-premise custom-built workflow solution. With their Change Management process and Governance becoming challenging to manage, EDA looked to their peers at Eurofound, who had previously deployed the FlowForma Process Automation tool to automate their business processes.

After viewing a short presentation showcasing the positive customer experience Eurofound had from streamlining their business processes, EDA was convinced that the FlowForma Process Automation tool was the right solution for them.

“The European Defence Agency (EDA) showcase how important a positive customer experience is when making a critical business decision. Upon receiving a demonstration of our solution from their peers at Eurofound, EDA were satisfied that the FlowForma Process Automation tool was the answer to their business process problems,” said Neil Young, Chief Executive Officer, FlowForma.