Neglecting Process Innovation Leaves Untapped Business Value


by Forrester Research Inc. Experts

 

 

Forrester Report - Neglecting Process Innovation Leaves Untapped Business Value

Innovation managers traditionally focus their innovation efforts on a company’s product and service portfolio to stay competitive. Attractive products and services ensure competitive differentiation and business growth, but organizations often fail to recognize the potential value of inward-focused operational innovation

Automation is now a top priority, with process innovation proven to improve processes radically and continuously. Research at Forrester outlines opportunities for operational innovation and proposes ways for organizations to assess their value contributions. 

Download this free report to learn about Forrester's Innovation framework and understand the urgency to prioritize digital transformation across your business in 2022.

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Key Takeaways From This Report:

  • How process innovation impacts not only employee experience and productivity but also supply chain and customer experience.

  • Why process innovation works best when it occurs everywhere in an enterprise.

  • How to create top-management awareness and understanding of process innovation.
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