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Transforming Not-for-Profits with FlowForma's AI-Driven Process Automation Platform

In today’s fast‑moving world, charities and not-for-profits face increasing pressure to adopt technology, comply with evolving regulations, and protect their reputation, all while managing limited resources.

FlowForma Process Automation leverages AI-driven capabilities to help organizations digitalize and automate key processes, from incident reporting and complaints management to travel bookings and volunteer coordination.

By streamlining workflows, FlowForma enables teams to work smarter, collaborate more effectively, and reduce operational costs, so your organisation can focus on what matters most: making an impact.

 

Automating Mission-Critical Processes in the Not-for-Profit Sector

   Onboarding

Onboarding new staff, volunteers, partners, or funded organisations in the not-for-profit sector is often manual, fragmented, and resource-intensive.

FlowForma’s AI-powered process automation streamlines onboarding workflows, reduces administrative burden, and accelerates timelines while ensuring consistency, governance, and safeguarding requirements are met. This allows teams to focus more time on delivering impact rather than paperwork.

   Funding And Grant Management

Managing grant applications, funding requests, or beneficiary assessments can be slow, complex, and prone to errors.

With automated workflows and AI-driven data capture, FlowForma helps not-for-profits standardise applications, validate information, and reduce manual effort. This enables faster decision-making, improved transparency, and more effective allocation of funds.

  Programme & Service Management

Creating, updating, or managing programmes and services involves multiple stakeholders, approvals, documentation, and compliance checks.

FlowForma’s platform simplifies programme management by digitising workflows, centralising documentation, and ensuring approvals are completed efficiently. This helps organisations deliver services consistently, reduce errors, and maintain alignment with funding and regulatory requirements.

  Case & Beneficiary Management

Managing cases for beneficiaries often requires extensive data collection, verification, approvals, and ongoing communication.

FlowForma’s automation platform streamlines case management by structuring processes, highlighting priority cases, and providing end-to-end visibility. This enables teams to respond faster, reduce administrative overhead, and improve outcomes for the people they serve.

  Renewals & Ongoing Funding Management

Renewing funding agreements, contracts, or service-level commitments can be complex, with multiple deadlines, documents, and approvals to manage.

FlowForma Automation, supported by AI Agents, tracks key dates, automates reminders, and streamlines approval workflows—helping not-for-profits avoid missed deadlines, reduce delays, and secure continued funding with confidence.

  Compliance, Governance & Safeguarding

Not-for-profit organisations must meet strict governance, safeguarding, and regulatory obligations, while demonstrating accountability to funders and stakeholders.

FlowForma simplifies compliance and audit management by automating document control, embedding audit trails, and ensuring every process step is traceable and compliant. This reduces risk, supports audit readiness, and strengthens organisational transparency and trust.

Your Not-for-Profit Copilot

Automate any Not-for-Profit process with FlowForma Copilot.

Just type a text prompt or upload a process diagram, and let AI do the rest.

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The FlowForma Advantage for Insurance Organizations

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Rapid Process Automation

From onboarding volunteers to managing funding, programmes, and cases, FlowForma automates mission-critical processes end to end. This removes administrative bottlenecks and frees staff and volunteers to focus on delivering impact, not paperwork.

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Seamless Compliance & Governance

FlowForma helps not-for-profits track, audit, and enforce governance, safeguarding, and regulatory controls across every process. Built-in audit trails and approvals give organisations confidence, transparency, and reduced risk.

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AI-Powered Processes

AI Agents automate data capture, validation, prioritisation, and risk flagging across applications, cases, and funding workflows. This ensures processes run faster, smarter, and with greater accuracy, even with limited resources.

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Powerful Reporting & Insight

Gain real-time visibility into workloads, funding pipelines, service delivery, and compliance status. Interactive dashboards and reporting support better decision-making and stronger accountability to funders and stakeholders.

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Improved Stakeholder Experiences

Faster responses, clearer communication, and consistent processes improve experiences for beneficiaries, volunteers, staff, donors, and partners—strengthening trust, engagement, and long-term impact.

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Integrated Systems

FlowForma seamlessly connects with CRMs, fundraising platforms, case management systems, finance tools, and external data sources, ensuring consistent, reliable information across the organisation.

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A Proven Track Record In Delivering Operational Excellence For Not-for-Profits

Beth-Radtke-HP

Executive Director,
AcrukKC

5 Star Customer Support Always

"FlowForma Process Automation is such an important solution for an organization that has been weighed down with paper. The platform is quick to set up, intuitive to use, and the team is always there to provide support."

 

IT Manager, TOUCH Community Services

70% Productivity Improvement

"I would definitely recommend the product to other companies, FlowForma is a really good firm to deal with.”

 

Suzy-Circle-Pink-2024

Transformation Consultant,
PBCB

Fast ROI Realization

"Don’t let the initial investment be a blocker to transformation, once you digitalize 3 noteworthy processes with FlowForma Process Automation, you’ve already got your ROI."

Resources To Power Your Automation Strategy

#faqs

Frequently Asked Questions

What is FlowForma and how can it benefit our charity/not‑for‑profit organisation?

FlowForma is an AI-powered process automation platform that helps charities digitize and automate key processes like incident reporting, risk management, HR workflows, travel bookings, and complaints, enabling productivity gains and improved governance.

What platform does FlowForma sit on?

FlowForma is built on Microsoft 365 and SharePoint, allowing organisations to leverage their existing Microsoft infrastructure to automate and manage business processes.

Where does our data reside when using FlowForma?

All data stays within your SharePoint environment, ensuring it remains secure, under your control, and protected by Microsoft’s enterprise-grade security and compliance features.

Which types of processes can we automate with FlowForma?

Common use cases for not‑for‑profits include complaints management, risk management, incident reporting, volunteer recruitment, travel booking, fundraising workflows, purchase requisitions, and training requests.

Can volunteers and remote staff access FlowForma workflows?

Yes, workflows can be accessed online and on mobile devices, making it easier for staff and volunteers to report incidents or complete tasks even when on the move.

Is FlowForma cost‑effective for charities with tight budgets?

FlowForma is designed to be cost‑effective by reducing manual workload, driving process efficiencies, and leveraging existing Microsoft investments without extensive development costs.

Is there a pricing discount for charities / not for profits?

Yes, FlowForma does offer discounts for charities and not for profits. Get in touch to learn more.

Does FlowForma enable complete visibility into process status?

Yes, built‑in dashboards and analytics allow you to track where each process is, who’s responsible for next steps, and where bottlenecks may exist.

Can FlowForma handle sensitive data securely?

When deployed with Microsoft 365/SharePoint, data remains within your organisation’s secure environment, benefiting from Microsoft’s enterprise‑grade security features.

How quickly can we start automating processes?

Many teams are live with digital workflows within weeks of onboarding, thanks to FlowForma’s intuitive no‑code tools and support resources.